With offices located worldwide, Camstar offers the highest quality technical support services for global time zones and with local language support.
Camstar continually invests in the hiring, training and certification of the skilled support consultants with industry domain expertise. Camstar’s technical support program provides customers with the following tools to ensure the ongoing success of their production environment:
What Customers are Saying:
"I've been working with Camstar for the past year and have been very impressed with the Customer Support Group. The support team has been friendly, cooperative and diligent in answering my questions and helping me solve problems. No help ticket was overlooked, no question was too dumb, and no challenge was too daunting. I'd like to thank your group for the support they have provided me. Keep up the good work."
- Technical Documentation
- Internal Knowledge Base;
- Issue Tracking
- Dedicated Technical Support Engineers
- Live Meeting or WebEx (MESA) Remote Access
- Online Conferences
Registered Support users have access to Online Review Issue Status and History, White Papers, Downloadable Sample Code, User and Developer Manuals, Customer Forum, FAQs, and Call Logging via Web or Telephone.
Camstar Support
Camstar Support provides the highest quality support for Camstar’s Enterprise Platform including Manufacturing, Quality and SigmaSure. Our Support team’s mission is to assist our customers in developing and maintaining successful production environments. Extended 24 x 7 support is also available. For details, call (704) 227-6600 or send an e-mail to inquiry@camstar.com.
Access to Camstar Support Center is available to registered Camstar customers. Click here to login.
MESA Support
MESA is Camstar's flagship product for the IBM i (i5/OS) Platform. For questions about this service, please contact MESA Support at (408) 905-6120 or send an e-mail to mesasupport@camstar.com.
Access to the MESA Support Center is available to registered MESA customers. Click here to login.